Frequently Asked Questions
Everything you need to know about Fenty Beauty products, shipping, and returns.
How do I find my perfect foundation shade?
We recommend using our online Shade Finder tool or the 'Try It On' AR feature. You can also chat with our beauty experts for a personalized consultation to match your undertone with our 50 boundary-breaking shades.
Are Fenty Beauty products cruelty-free?
Yes, Fenty Beauty is a 100% cruelty-free brand. We never test finished products or ingredients on animals, nor do we allow suppliers to conduct testing on our behalf.
What is your return policy?
We offer free returns on all domestic orders within 30 days of purchase. Products must be in gently used or new condition to be eligible for a full refund to your original payment method.
Do you ship internationally?
Fenty Beauty ships to over 150 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your local currency and duties.
Are your products vegan?
While many of our products are formulated without animal-derived ingredients, we are not a fully vegan brand. You can find a 'Vegan' tag on the product description pages for all eligible items.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can also log into your Fenty Beauty account to view your order history and real-time shipping status.